Skip to content

Cloud Infrastructure

o/DAILIES leverages Google Cloud Platform services to provide a secure, scalable, and reliable experience for all users. This page outlines our cloud infrastructure setup and data storage policies.

Service Architecture

Our backend infrastructure is built entirely on Google Cloud Platform, providing:

  • User authentication and access control
  • Real-time database functionality
  • File storage and content delivery
  • Serverless computing for backend operations
  • Application monitoring and analytics (if opted-in by user)

Data Locations

We prioritize data sovereignty and performance in our infrastructure decisions:

  • Primary Region: All services are hosted in the European Union
  • Data Centers: Most services are specifically located in Belgium
  • Storage Redundancy: Content is stored across multiple EU data centers for redundancy and improved access speeds
  • Region Selection: Storage is maintained within the EU region to ensure compliance with EU data regulations

Data Retention Policy

We maintain a structured approach to data retention for all projects:

  • Active Projects: All data is fully accessible during the paid subscription period
  • Downgraded Projects: When a paid project is downgraded, it remains fully accessible until the end of the current payment period
  • Grace Period: After the payment period ends, a 3-day grace period begins where data remains stored but is not accessible to users
    • During this period, re-activation is straightforward and restores immediate access
  • Video Storage: After the grace period, all video files enter a soft-deleted state
    • We can recover video files for up to 10 days after the grace period
    • After 10 days, video files are permanently deleted
  • Metadata Retention: Project metadata including thumbnails remains stored indefinitely until you manually delete the project
    • Upon manual project deletion, the same soft-delete policy applies

Data Security

We implement comprehensive security measures to protect your data:

  • End-to-End Encryption: All data is encrypted both at rest and in transit using industry-standard encryption protocols
  • Multi-factor Authentication: MFA provides an additional layer of security for account access
  • Role-Based Access Control: Granular permission system ensures users can only access data they are explicitly authorized to view
  • Regular Security Updates: All systems are promptly updated with the latest security patches