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Frequently Asked Questions

  • Can we upload from multiple machines to the same project?

    Yes, while only one Silverstack machine can be linked to a project at a time, you can upload mp4 from as many machines as you like.

    Note

    Newly uploaded clips will always replace older ones.

  • Why do clips stay in _graded instead of _done?

    Clips normally move into _done after a successful upload to the cloud. They remain under _graded while they are waiting to upload (still in the queue), or when cloud uploads are turned off for that project—for example with Also upload to cloud set to off in Mountain Mode (beta). See Uploading for the watch-folder layout.

  • How can I hide clips from certain users?

    o/DAILIES allows you to restrict visibility of certain clips (like explicit or critical material) to only users with the hidden permission. There are different ways to mark clips as hidden depending on your workflow:

    Silverstack

    When using Silverstack Link, add a hidden tag to clips in Silverstack. Only dailies managers and users with the hidden permission will be able to see these clips.

    silverstack_hidden_tag

    ALE

    Using Tags

    If the application you use to export ALE files supports a Tags column, include the word hidden as a tag for any clips you want to restrict.

    Hidden Subfolder (Last Resort)

    If your tool for exporting ALE files doesn't support tags, you can use the hidden subfolder as a last resort:

    Place clips you want to hide in a hidden subfolder within your upload folder structure: 

    /Volumes/RAID/upload
├── Project A
│  ├── _done
│  ├── _graded
│  │   └── hidden
│  └── _log

    Only dailies managers and users with the hidden permission will be able to see clips in the hidden subfolder.

  • How can I delete clips?

    Depending on how your metadata is synced with o/DAILIES there are different options to remove or hide clips:

    Silverstack

    To completely remove clips, you have to unregister them in Silverstack.

    For test clips you do not want to have synced to o/DAILIES you have two options:

    1. Using ignore tags: Add an ignore tag to individual clips in Silverstack. These clips will be completely excluded from sync and won't appear in o/DAILIES at all.

    2. Using special folders: Add a special folder at the top of your Library whose name starts with either _ignore_ or _exclude_. For example _ignore_TEST_DAY_01. Clips inside those folders will be completely ignored and even removed if they have previously been uploaded.

    ALE

    You have several options:

    1. Using ignore tags: Include the word ignore as a tag in the Tags or Keywords column of your ALE file. These clips will be completely excluded and won't appear in o/DAILIES at all.

    2. Manual deletion: Long press and drag your finger or mouse to select clips. To permanently delete the clips, press the delete icon (delete_forever) on the top right of the grid.

    delete clips

  • I used "Migrate Silverstack" but nothing changed — Silverstack offloads still appear online. Why?

    Migrate Silverstack clears the machine lock so another Mac can take over Silverstack sync. It does not remove the link between your o/DAILIES project and your Silverstack library. On the same computer, o/DAILIES/MANAGER will normally re-apply the lock to that Mac when it sees your Silverstack project again, so live sync continues.

Tip: To release the lock without the macOS MANAGER immediately reclaiming it, quit o/DAILIES/MANAGER on that Mac, then sign in at odailies.com in a browser, open the same project’s Settings → Metadata → Source, and confirm Migrate Silverstack there. The web app does not run Silverstack sync, so it never performs the automatic re-lock step—but if MANAGER is still running on the Mac, that desktop app can still grab the lock again as soon as it syncs with the database.

Stopping Silverstack-driven metadata entirely (and using only ALE files) requires removing the Silverstack project association, which is not a self-service toggle in the app—contact support with your o/DAILIES project ID. Details: Silverstack Link → Association vs machine lock.