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Frequently Asked Questions

  • Can we upload from multiple machines to the same project?

    Yes, while only one Silverstack machine can be linked to a project at a time, you can upload mp4 from as many machines as you like.

    Note

    Newly uploaded clips will always replace older ones.

  • How can I delete clips?

    Depending on how your metadata is synced with o/DAILIES there are different options to remove or hide clips:

    Silverstack

    To completely remove clips, you have to unregister them in Silverstack:

    For test clips you do not want to have synced to o/DAILIES you can also add a special folder at the top of your Library whose name is starting with either _ignore_ or _exclude_. So for example _ignore_TEST_DAY_01. Clips inside those folders will be completely ignored and even removed if they have previously been uploaded.

    Tip

    To hide a clip from certain users you can add a hidden tag in Silverstack. Only dailies managers and users with the hidden permission will be able to see them.

    silverstack_hidden_tag

    ALE

    Long press and drag your finger or mouse to select clips. To permanently delete the clips, press the delete icon (delete_forever) on the top right of the grid.

    delete clips

    Tip

    To hide a clip from certain users you can add a hidden tag by adding the clips in a hidden subfolder for uploading: 

    /Volumes/RAID/upload
├── Project A
│  ├── _done
│  ├── _graded
│  │   └── hidden
│  └── _log

    It will look like _graded/hidden. Only dailies managers and users with the hidden permission will be able to see them. We know that this workflow is not ideal. Hiding from the UI will soon be added. Together with more editing features.